I went to the Hiking Shack hoping to rent some equipment and after inspecting it, I realized I was better off renting from the lake up north. In addition to the rental equipment looking not up to par, I received rude customer service when I said I will take my business elsewhere. I am sure there are nice people there but, some of the employees like Jared need some further help with customer relations. Can I just say slow and not helpful.. what a waste.