I've always had terrible service from this chipotle, it sucks that it's the only one by my house. The staff is always too busy playing around or flirting with each other to pay attention to their customers. Half of the time the staff isn't even in there uniforms so it's hard to tell who actually works there. There is one employee who I swear must have a hearing condition because every time I order from her she never understands what I'm saying and always makes the wrong thing, no other employee does this but her. I also ordered ahead online so I can just get in and out really quick and I have to stay there but they lose the order ticket and by the time you get there they haven't even started your order and they don't even know what your order was. Chipotle as a company is great and I've been to many great chipotles but this one is by far the worst chipotle in central Phoenix.