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| - Solid 2.5 stars in hotel , service, etc
When we checked in, we requested a room facing the lake-. We got it, only to find loud music playing all day, then piping music through the speakers all night. We, then, requested a quiet room and was told "The music is from The Villages which is not part of our hotel so we can't do anything " . They front desk representative also said: " "there's no music playing now"-while we were hearing it through our window.
Finally they did change our room- to room right next to elevator!
On the first night we put the "do not disturb" sign on door so we could sleep and recover from our jet lag. At 9am we found door tag saying that we missed housekeeping service for the day!
After 2 requests for service our room was made up- with NO soap, shampoo, or any toiletries.
Other amenities:
Pool-beautiful and clean
Gym-small, but sufficient
Restaurants: daytime: NONE
There's a lobby bar that opens at 4, and a pool bar. So if you want breakfast or other foods, it seems only room service is your "option"
The staff was always polite.
The best part of our stay: The complementary shuttle service to the Westin and to the Strip.
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