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  • I went here for an eye exam about 9 months ago with Alissa Nagel. I found her and her team amazing, they were courteous, respectful, knowledgeable and eager to help. Most of all they were far from pushy. I ended up not purchasing glasses then. Fast forward 9 months to today, my glasses are lost and I am in need of them before I leave for vacation. Enter the team at Vision Source, starting with Autumn who received my call, got answers to insurance questions, availability and turn around time in a prompt fashion. Autumn then got me scheduled the same day and greeted me when I arrived. Both she and Rachael at the front desk make you feel right at home. From there I worked with Desirei who just makes you smile as she takes you through all the tests Dr. Nagel has done to ensure she is providing you the best course of care for your eyes. I have to say, at this point the consistency from last year to this year and the wonderful attitude of everyone is really winning me over. After finishing with Desirei and the tests it is on to Dr. Nagel. Dr. Nagel explains things in a way that makes you feel appreciated and important. I learned about options I had that I did not even know existed. Dr. Nagel gives sound, useful advice and seeks to find a solution that works for her patient and not necessarily her pocketbook. That is true caring. I was shown how to put on my contacts and remove them with patience and they made sure I was 100% comfortable with the process. I cannot say enough about these folks as I sit here at my computer seeing clearly and feeling great. Vision Source and Dr. Nagel have a customer for life. Do yourself a favor and support your local business versus the big box store. The treatment and relationship make a huge difference. I would like to add that this team was identical to the one I encountered my first visit in August of 2017. When team members stay somewhere that says something about the business. Oh and fresh baked, delicious, cookies on the way out. Love it! Thanks Vision Source.
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