The epitome of disappointing. I ordered nachos and never received them. I was the first to order and this was the only thing I ordered. My friend ordered the steak and mushroom pizza and it was dry, bland and cut into odd shaped slices. Another friend ordered a plain burger that came in the form of a hockey puck in both flavor and consistency. We had to flag down a server to get someone to take our drink order. Sure, it's Thursday night. It's fairly busy. So is every other restaurant and I will take my friends and we will spend our money someplace that knows how a restaurant should be run.