If it weren't for the food, I'd scratch this place altogether. I'm all about the beer cheese and the stoopid hot sauce. It's close to work, so I enjoy being able to come grab food on my lunch break. The service sucks the majority of the time. I get it -it's slow - but if you have a table, I really recommend refilling drinks and asking how the food is before engaging in chatter with your coworkers & bouncing balls around.
We were one of two tables - the other table seemed to be somewhat attended to. We waited ten minutes to get water refilled and am currently waiting for my check. Funny how this place is less than a mile from my office but I can't see to squeeze in lunch without racing back to the office because my hour long break has only three minutes left.
Anyway, good beer cheese.