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  • Aaaaaaaaand I just had it. My first bad experience at Que Onda. I'm sad to write this but I think it's a big enough deal that people should know. They do have black beans. They won't heat them up for you, even if the place is only half-full and you want it to come out with your regular meal which takes 30 minutes anyway because, "the kitchen is too busy to microwave them; you can only order them cold." I've ordered all kinds of crazy things in the past, including hold out stuff, swapping ingredients, and making special drinks. I've never had anyone say anything like this to me before. And this before not getting my actual meal to me until I've asked for it more than 20 minutes after the rest of my table got their food. Excuse me, Miss, did that table get my meal? Yes, that table, that seems to have the special order that was like the dish they ordered but they seem to think was made incorrectly--probably because it was made to my custom order... No? You don't think that you accidentally send my special order dish to the wrong table that ordered the same dish without the special order and now that they've taken a couple of bites are sure that this isn't the dish they ordered? Huh. That's interesting. Well, where is their dish? Is this it, the one you hurriedly brought out to me now that I've reminded you that I did order with the rest of my table but not a dish that clearly isn't mine because it's just the normal version of the dish? No? It's not? You're taking it back to the kitchen and then half a second later bringing it to the other table? How very interesting. This was pretty sad. We'd had two fabulous weekend in a row here, and then this. I have to say, the plantains were still fabulous. But that's not dinner. I want my dinner. And I want you to be willing to nuke my black beans. It takes a minute. I know you can make a minute. I don't want your attitude. That takes more than a minute, for some reason. Why is this? Maybe the answer is don't go on Friday. Saturdays? Always awesome. Sundays? Fab-o! Friday? Strike!
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