Worst restaurant experience I've had in my life!
I had over $100 in comps on my totals rewards card, which you can pay with there. Of course after eating and trying to pay my bill they tell me the machine isn't working and that I have to pay with cash or credit. This defeats the purpose of me going in the first place. Instead of finding someone to resolve the situation, they decide to treat me like a criminal and threaten me and call security as if I'm running off without paying. Security comes over and calls a casino rep, who was extra nice to me and took care of it so fast. The whole ordeal with management at Johnny Rockets took almost an HOUR! Why couldn't they just have handled it better and called the casino rep themselves? But no, they decide to be total asses and make threats and treat me like a criminal. Why would I EVER want to go back there? Absolutely the WORST people in the business. DON'T GIVE THEM YOUR MONEY