Took our 20 gauge in to fix shell extractor problem. Justin quoted $80 if parts were needed,and $40 if just repairs. Six weeks later he called and said "all taken care of" and "shouldn't be seeing any more problems". When we questioned him what repairs were made, he revealed none were made. He admitted he only cleaned it and couldn't get it to replicate the problem. The bill was $80! We questioned how it could be that high when he quoted that amount for repairs and parts! He stuck with the $80 bill. Really? Six weeks and $80 dollars for a cleaning. How was it "all taken care of"? By doing no repairs of any kind? They seem dishonest, or take their customers for idiots. I would never recommend them for any service of any kind.