I've had poor experiences with property managers in the past, so when I was notified that a new company was going to be managing the unit I lived in I was concerned. From the very first piece of correspondence from Robinson notifying me of the change, they've been very easily reachable and quick to respond to my questions/concerns/maintenance issues.
Cheri is awesome! She responds to emails same-day and was very helpful throughout the transition and on my move-out. Cheri and Janice both gave me their cell phone numbers to call when needed.
I was paying my rent every month online with a credit card (GET THE AIR MILES!) which was really convenient.
I received my full security deposit back without any trouble and within 3 weeks!
Very positive experience with Robinson and the team, Cheri and Janice.