Staci and Michelle were nothing but spectacular. I came in with over bleached, uneven dry hair and left with natural balayaged supple goddess locks.
You will not find any pretentiousness here, nor will you get inches of hair cut off if you are only willing to sacrifice one inch (after overhearing two or more clients while I was in-salon). Everything is ash, ash, ash. The attention to detail, meticulousness, willingness to get it right if anything goes wrong... I'm super impressed with the service I got here.
Technically speaking, I think I got a colour melt which included at least 3 different colours in the balayage/melt process, toner, olaplex, blowdry and style. Don't fret about technicalities though and go into a consultation with an open mind - Staci or Michelle will offer to you your options to get the look you want. Bring pictures. There is no hesitation either - they are confident enough in their work to tell you what's realistically achievable.
Expect them to be busy and juggling clients. Very fair prices for top notch work.