Super slow is an understatement. It took over an hour to get what amounts to a fast food burger at this steak and shake location. And then it wasn't even good.
I had the Western BBQ and Bacon burger...which I've had before via the drive thru at another location. This location's version included two dried out patties with a half slice of cheese in between. A tiny dollop of bbq sauce, single slice of bacon, and teaspoon of onion straws topped it off. The Parmesan and herb seasoned fries tasted like neither Parmesan or herbs.
The only redeeming factor was the salted caramel pretzel shake and they even managed to mess that up. I ordered a kids size because I know I shouldn't have that much dairy. She served me a full size, apologized for the error, and charged me for full size.