Ok the Asian woman with glasses and a black sleeveless dress with pink, yellow and blueish flowers was doing my pedi and took the pointed little tool they dig under the nails. Normally they wipe the yuck that comes out from under and yes it was yuck it's been two months since my last pedi, but she wipes it on my big toe. With a swipe. Then she threw the plastic container the had lotion, that they use on your feet, in the water. With a flick. How Rude. Two stars instead of one because the polish did look nice. I won't be back.