This organization is a joke. Been with them for way too many years now- time to cut the cord. They are conniving little bastards through and through. Tired of blacked-out sporting events because they are too cheap to pony up what the leagues and teams ask for in the way of rights to broadcast such content. But, Cox has no problem charging it's customers exorbitant rates for sports packages that include a bunch of crap you don't want to watch, and then black out something you're interested in. When you contact the jokers to cancel such service, you get the run-around as in: You are not authorized to make changes to this account (it's in my wife's name), BUT, I have full access to our account on-line and can ADD any of their services I choose, increasing our bill, no questions asked? Imagine that. Stay far away from these thieves. REAL RATING: minus 10 stars.