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  • If I could give this hotel no stars I would! First off hotel manager "Majid Barati" stated that "Vegas was not for families" and the "pool was an amenity" and therefore nothing further can be done. No flyers given, no warning given, no promotion given that the only kid friendly pools allowed in this hotel would be closed early. Not only does that eliminate the one activity families can do in the hotel but the attitude received by the manager was awful. No regard for customer service, no regard for righting a wrong. There is still plenty of sunshine to at least allow an extra hour so the families can enjoy. But no nothing this great hotel and staff could do for their customers.
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