First off, the person I dealt with on the phone was completely rude. He had poor attitude out of the gate. I took my car about a week ago to get an alignment done to be told I needed extra parts. I called to schedule another alignment and to let them know I got the parts, which in fact they said I can't do because it's lowered. Bottom line it was an $80 waste of alignment on a "toe" adjustment which the car doesn't even go straight still and the steering wheel is crooked. I will never recommend this shop.