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  • I'm sad. I used to have lunch at this Five Guys almost every Sunday with my kids or alone on my way to weekly grocery shopping. We stopped making this our go to place, because it just stopped being as good as it was when they first opened--stale buns a few times, underseasoned fries and other minor, but still annoying, occurrences. I still stop here once in awhile, but it never seems to get better. Today was definitely NOT an exception. The ordering process was smooth enough. Pleasant young girl took my order. As seems usual at this location, the other employees spent most their time enjoying their conversation rather than working. I wouldn't mind this, but one of the ketchup dispensers was empty, the garbage can stuffed full and numerous tables were dirty. The young girl did clean a few tables while I was there--but was "corrected" kinda harshly I thought by the other gal for wearing her apron while doing it. (At least she was working!!) On to the food... my cajun fries were bland but hot and fresh. I'm not sure if they usually add salt in addition to the cajun, but they tasted like there wasn't any salt, just heat. My burger (little hamburger with fixings) was very overcooked--maybe while they were busy chatting--and unpleasantly dry and crispy. Additionally, there wasn't nearly enough ketchup or mustard to even help the situation. But the worst offensive was the (once again) stale bun. At stated above, this seems to have become a chronic problem. I'm not talking about over-toasted; I mean dry and crumbly through and through. There are at least four other parties ahead of me while I was there at 2pm, so I can't imagine why the buns aren't fresh. But, for me, this really hinders my eating here. It ruins the whole burger experience, even if the rest wasn't as bad as today. Add to this the already mentioned lack of care to the dining area, as well as coke machines mostly out of syrup choices, and I doubt I'll be back anytime soon! I would say I'll miss you five guys, but I won't miss this!!
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