Used a groupon but unfortunately the highlight portion was very disappointing. I literally cannot see the difference from when I came before. I have light brown hair and wants very light pale blonde highlights with bleach as I get done frequently. I didn't realize until the next day that the highlights they attempted to do didn't come out at all and my hair looks basically the same as before I went there. Very disappointing, especially since this is such a common service and I have had it done so many times without issues elsewhere.