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| - On November 13th, 20013, a coworker of mine recommended this particular location after I asked her who did her sew in. She said that the bangs salon did her hair and informed me that they also did natural hair. Because I am natural. I was so excited that called the very next day to make my appointment 2 weeks in advance ( once a year I straighten hair) so I was really excited. I usually go to so kinky so curly so straight salon on mayfield rd.
So on the day of my appointment which was at about 9am I walk in and I was very impressed with the lime green and black decor. So I have a seat and I wait and I wait and I wait until this lady comes out and I smile because finally I'm about to be seen. Not! She decides to make herself some coffee and walk back into the salon area. Wait, what?! Excuse me bitch for thinking my hair and excellent customer service came first before your precious cup of coffee.
Now I'm pissed and want to leave but I really want my hair done. So finally she comes back and ask me who I'm waiting for, I tell her mind you I did make an appointment ( I wish I could remember her name if I had a list I could tell you, but she's light skin and she looks mixed at the time her hair was long and blond) and I'm brought back and let me tell you what happened:
This person who claims to be a professional, looks at my hair in disgust, like wtf am I suppose to do with that? And while I'm standing with my coat on yanks at my hair without warning. Then she says, "you can hang your coat up over there", how rude. So I'm doing the walk of shame now because I already know what's about to happen.
My previous hair style that I was wearing at the time was a Afro puff and my edges gelled down. This bimbo decides that she would take a hot ass flat iron to my hair, gel and all. Then she tells me that my hair is virgin hair and that it has never been straighten before and that my ends are so damaged that she would have to cut my chin length hair to my ears and the charge would be $80. $&}%**£¥? Is you crazy? You better get cho life! Then she ask me am I'm ok with that I told her no and she handed me her card and told me to make an appointment when I was okay with that. I said thank you and left and as soon as I hit that door I tossed her card to the wind.
Really, how dare you treat a customer like that. You could imagine how I felt being told that basically my hair was too nappy just off a glance. My hair was not washed or conditioned and I had gel build up so of course it looked a little crazy. She didn't even try. How can u call yourself a professional that claims to do natural hair? If you decide for a year that you don't want a perm and you constantly get your hair pressed without getting your ends clipped I am sorry, you are not natural and you won't be until your ends are clipped and clear of all permed hair. And that's the type of ("natural" I think they are use to). They should specify that they only do natural hair textures A-1C.
Overall the place is nice and pretty to look at but the workers are rude and ghetto and the conversation that they where having at the time was inappropriate for a work environment. I will never go back here and wouldn't recommend it to anyone.
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