Overpriced pastries, staff are extremely slow!
The pastries here range from $3-6 for something similar to what you can find at other Chinese bakeries for a dollar. The plus is that they DO sell the full range of cakes/pastries/etc, the only bakery items I find myself coming back for are the earl grey flute and the twice baked cheese tart.
I came here to pick up some Chatime drinks on a weekend afternoon and found myself in a 15 person lineup... I was standing at the end of the store! The space to make drinks is very small and the staff are stepping over each other to bag pastries, cash customers out and make drinks.
It probably took me over half an hour from line up to actually receiving my drink. The poor lady in front of me had to wait a good 10-15 minutes just to pay for her pastries.... very bad system for when it gets busy.