I wasn't going to write a review until I saw Joan P.'s below. It sounds almost identical to my experience. I also purchased the dermaplane/glycolic peel through Living Social or Groupon (can't remember which).
I thought it was very strange that the esthetician (Cara, I believe) barely spoke. Since I'm not much of a talker I was down with that. But I wasn't down with the lack of curiosity in how my skin was, type, what treatments I was currently doing, etc. I've never had a facial/dermaplane/laser treatment without the person asking about my skin and what I've been using.
She got done with the dermaplane very quickly, I was impressed with her speed until I got home and saw she missed half my face. I'm very peach-fuzzy so it was pretty obvious. Hands-down the very worst demaplane I've ever had...and I've had many.
I did actually take advantage of her sales pitch to get a different service for discounted price at a later date. I did the photofacial. It was my first, seemed OK. I may have noticed an improvement afterwards. It was hard to tell after just one session.
I will not be back. It seems pretty overpriced for what it is, and the very apparent lack of interest in their clients is unacceptable.