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  • I've visited Sushi Time on two separate occasions. There won't be a third... On the first occasion, during my lunch hour, I order a sashimi combo. It was slightly better than mediocre and the price was right. As for the service, it wasn't bad nor great - it was just sort of there. The location is just a couple of blocks away from my workplace, so I decided to give it another try for lunch. On that second visit, the service was mind-blowingly awful. It was around 12:30 and while the restaurant was fairly busy, it shouldn't have been unmanageable for a downtown sushi restaurant such as Sushi Time. I waited at the storefront to be seated (there were two or three tables available, so I figured it wouldn't be long). Five minutes passed. Two separate servers looked directly at me as they passed by, but neither of them greeted me. My existence was barely acknowledged. There was no "I'll be right with you" or "Just one moment please." I understand that some people have default faces that may not represent how they actually feel, but both servers appeared to be miserable. Ultimately I decided to abort my Sushi Time lunch plans after another five minutes and. It was clear that the servers noticed that I was leaving as a result of not being properly acknowledged; they just didn't care. I will not care that much either when Sushi Time goes under and is replaced by a more customer service-, quality-oriented establishment. The turnover for Queen Street West businesses is high after all.
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