Went to the bowling lanes for a school outing sponsored by our PTO (Parent/Teacher Organization). It was very clean and in very nice condition. Loved that there was no smoking in the bowling area. The staff were generally friendly and as helpful as they could be, but they were understaffed.
Unfortunately, when there was some problem, whomever answered the intercom was rude and seemed put off. We had a large group of over 35 people, half of which were children from 5-12 years. You'd think that they would have had people available to help, but they only had one guy for the whole alley! He was friendly and helpful - as much as he could. (Apparently, there was a whole turn-over of management and the staff were not very happy about it. Things seemed to have gotten worse and the morale was low.)
Overall, we had a good time despite the service problems when it came to setting up the bowling (never did get help resetting pins when needed) and addressing any issues. I might come out with my family in the future, but I'll want to check out other places too - at least to compare.