The food is okay. The service is fine if you don't bother them too much.
I, for one, can eat a lot and take advantage of the bottomless fries, drinks, salad, etc. but I've found after asking one or two times the servers become quite curt and avoid you, or take forever to get your request to you. Either they need to limit the customer's expectations if they aren't going to follow through or they need to get more staff to meet the flow of orders/re-orders.
One time the waitress in the bar section stinted our table for so long the manager had to stare her down and talk to her about continuing to serve us.