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  • I've never rated an hotel before, but I wanted to let fellow travelers know how bad this one is. I live in Pittsburgh and this hotel is an embarrassment to Pittsburgh. While the "suite" we had was large (too large) it was oddly arranged. The bathroom was not attached the bedroom. The closet was tucked into a weirdly angled corner and the rod was strangely low. The coffee maker sat on a shelf that was too far away from the power plug and the cord was not long enough. The furniture, carpet, curtains, and walls all felt slightly battered and dingy. Good hotels think about these details. This is not a good hotel. The rooms really need to be refurbished The restaurant was even worse. It was expensive and the food was diner quality at best. The salad I ordered was floating in dressing. I had to send it back. I ate the pasta because I had no choice - I was hungry and there was nowhere else to go. The service was equally as bad. We waited 15 minutes for water, 1/2 hour for salads and about an hour for the entree. The bread, although we asked multiple times, was delivered well after the salad. We saw other diners eating burgers and fries, which could have been a better choice, but the waitress neglected to bring us that menu. She was completely indifferent to serving us. What an unpleasant experience.
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