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  • Did a 2-year contract, then month to month basis. I finally decided to cancel my membership. You shouldn't come here if you have to bring your child to the playroom. I wouldn't recommend to leave your child with the LVAC staff members. Last month, when I picked up my son from the playroom, Jose insulted him by saying "you sweat too much, Chris!" right in front of me. Then last time I picked up my son, Angie opened her eyes wide and yelled at my son, to get his attention I guess. There were times I witnessed infants & toddlers crying, and no staff member cared to pick them up. My son was treated like this in my presence. What else could have happened without my presence? Regardless, no children should belittled and treated like this. As for the facility, some machines broke and weren't fixed or replaced. The only thing I like is a couple of Zumba instructors, and room 1 with lighting like you would see in a club. Additionally, they will get every penny from you. I wanted to downgrade my membership since I didn't plan on using the playroom anymore. They said there was a $35 fee to change memberships. Read carefully when you sign a membership agreement. If you pay upfront, you won't be refunded if you don't use the club anymore. If you sign the agreement, and then break the contract, you have to pay the rest of your membership term. Furthermore, they ask for your SSN. Do not give it to them. You don't have to give it out to a medical personnel, let alone a LVAC representative. I would not recommend this club!
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