Amanda is fantastic. She was very gentle with my blind senior dog and is very willing to just let dogs be who they are. If they are scared, she won't push things or if the dryer bothers them, she will take them out of the crate. It's nice to have someone paying close attention if you have a fearful and anxious dog scared of the groomer. She really tries to make it a gentle and positive experience for your dog. She'll also let you stay the whole time if it helps to make your dog more comfortable. Her prices are very fair (about $30 per bath - even for supa big dogs like mine).