We ate there tonight and have had dinner at Fratelli's at least 25 times. The hostess and waitresses are always polite but sometimes very slow. Tonight the restaurant wasn't very full but service was too slow. Really, my only complaint is when we have to eat inside instead of outside. The restaurant is EXTREMELY LOUD inside. It drives is crazy. Still, we go back. We think the food and wine are excellent and very reasonably priced. This is not a pizza parlor; it's an Italian restaurant that sells pizza. Don't expect white linen tablecloths but McDonald's prices.