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  • Note: I've updated this review. As I live in the neighbourhood, I go to Clive all the time because their burgers are fantastic. But at least one out of ten times at Clive I'm treated quite rudely -- unapologetic staff who don't want to provide service (or an explanation), an inability to fulfill orders (and poor communication), etc. So despite my endless support of the business (because they have good food), I'm not going to return. I'm just super fed up with feeling like someone doesn't want to take my order or is just annoyed at my existence. I like to give a balanced review, so I'll say again -- their burgers are fantastic. But I'm done giving them my business. Previous review: First off, I should point out -- I go to Clive all the time. For fast(ish) food they have the freshest, most delicious burgers and ingredients you can find in this city. But I'm writing this review because I've been finding it frustratingly inconsistent as of late. Last time I attended (last week), the burger was charred (literally black, no way the cook didn't look at it and go "sheeeeiiiit that would be hard to eat"). This time -- I ordered a poutine.... once my order was ready (15 minutes later), they told me "oh, we're out of gravy, are you alright with a small fry?". I thought about my answer.... could I have responded "no?". That would be silly.... they're out of gravy, what could they do? Well, they could walk eight feet and tell the person at the till they are out of gravy and shouldnt sell any poutine. But they didn't do that. And they could have said -- "hey, since you paid for a poutine and we can't deliver, here's a coupon for your next time." But they didn't do that. Instead, they only offered to give me something worth less than what I paid for. I felt silly having tipped in advance. In summation -- please consider Clive. They are a great alternative to fast food -- sure, you wait a little longer and pay a touch more, but their product is significantly better, because they use better shit. Buuuuut..... they don't always seem to care about quality or their customers. I hope that doesn't affect them negatively in the long run, because Calgary deserves more independent, quality food service establishments.
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