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  • For a huge restaurant chain, Chili's has gone down hill. My biggest complaint was the food. The restaurant was basically empty, including our table (of only 2 people), there were only 3 tables occupied all of which only had 2 people. Our food took quite a while and the server apologized for the wait which would not have been a problem if it had been busy and the kitchen swamped, but it wasn't. There was a lot of the staff members doing nothing because the place was so empty and they had nothing to do at 7 pm on a weekday. Anyways, I had ordered the Avocado Bacon Chicken Sandwich which came cold, including the fries. I ate it anyways but it was not very flavorful. My boyfriend ordered salmon which he said was not that good, it was just "ok". I am not a seafood fan so I didn't personally try it. To make it ironic, my boyfriend's mashed potatoes came out blazing hot, but were bland. After notifying the waitress, she did nothing to amend the issues. However, she did apologize and was extremely polite. I could tell she had little serving experience; not her fault. I would like to note the fact that the decor was pretty cool and it had a nice atmosphere. Also, my boyfriend and I are FAR from critical people when it comes to our food. We enjoy pretty much everywhere and I hardly find myself disliking food. We enjoy everything from fast food to fine dining and rarely ever have anything to complain about. I would give more stars for the decor and the super nice hostess who had a huge smile on her face when we walked in!! Give her a raise!
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