The absolute worst service - ever! I've owned GMC vehicles for over 50 years. But if I must deal with Van, I'll never own another one. The totally unnecessary upselling is repulsive. The upselling started before my car was even taken into the garage for inspection!
In addition to upselling, delays in getting scheduled repairs done is totally unacceptable - 3 days for a 45 minutes recall repair scheduled 2 weeks in advance!
This was the second time I've had to use Van's for a recall and the first one was the same way. My recommendation is to stay away - I certainly plan to.