Charlotte is the kindest human you will ever meet, and she and her staff are beyond amazing. My husband and I were visiting the area for a short while and stopped here for lunch before heading back to the airport. Our experience was unforgettable. The place is simple, but the food was delicious and the service we received was superb. Charlotte allowed us to try samples of the food before ordering, and she made good conversation that made you feel like she really cared about you. The combination of her sweet demeanor and phenomenal home style cooking/baking left us longing for this experience more often but that you won't find anywhere else these days. And for the short while we were there, away from our home, it felt like home. The soft pretzels are made fresh and are so good! Give it a try!