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  • I have been to this Macaroni Grill location many, many times and have always had a great dining experience. The servers and managers have always been friendly and professional. Last night, however, we were seated in Sylas's section. From the beginning, it was a trainwreck. He initially greeted us, brought over an oversized bottle of wine (which he never talked about and never took away from our table the entire time we were there), and took our drink order. Midway through taking the drink order, he stopped to talk to either a coworker or another guest...awkward. After a LONG while of watching him converse with employees at the hostess stand and bar, he brought our drinks and took our order. He checked on us minimally but did not seem genuinely concerned with our experience. Overall, I will most likely go back to this restaurant, but will NEVER receive service from Sylas again.
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