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  • My boyfriend and I went in JUST TO LOOK at a car. We told each salesperson that approached us that we just wanted to look and had absolutely no intention of buying that day because we needed to compare. We apologized in advance and knew we did not want to waste anyone's time but we would not be buying under any circumstances. One salesman sat down with us to talk and was very friendly and personable. He took us to look at new cars and explained features and details. Great. He asked us if we wanted to test drive the car. Although we did not want to mislead him we agreed. We went for a short drive and then he assured us he understood we did not want to buy but asked if we would like to look at some numbers. Once again, we said yes but only if it wasn't wasting his time. We explained to him our concerns with my boyfriends financed car and that he would ultimately be trading his in but not for a while since at the moment he owed too much to make it worth the trade. The salesman said there was a possibility they would take the of the loan, but he would have to check to give us more a accurate quote. Some time later he brought over someone else who basically said the price we would want to pay is not going to happen. Which is fine because as we stressed so many other times we were not ready to buy anyway! This man was extremely rude as he would not look at me when I talked and told him AGAIN that we were not there to buy at that time. We quickly ended that conversation and left the dealership. I have a Toyota that I just finished paying off. I love the product. I don't really want to buy any other brand, but I will not be back to this dealership. I have been to this dealership for service. The first time I was here it was for an oil change etc. I know very little about cars. I got the service that the manager recommended ($300+) I'm sure I got duped somewhere along the line, but that's my own fault for trusting shifty car sales/service people. About a month after my car was serviced my boyfriend noticed oil leaking from my car on to the driveway. It turns out that when my oil was changed something was not tightened enough so all the oil was drained from my car and was completely bone dry. Of course we called and they filled the oil. We waited 45 minutes-1 hour in the service center for what I believe should have been a priority job and done in less than half that time-- since you know, they almost ruined my engine. At that time we were also approached by a lady asking if I was interested in trading in my car since there was such high demand for my model/year. Just no. Wrong time to approach someone when your team just almost ruined my car. Ok, that's enough to convince me to never go back to this dealership. I will find another in the area. Such a shame.
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