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| - My experience at Audi Henderson was phenomenal and for that, credit goes to Matthew Jimerson. Matt was busy so we were greeted by another co-worker who asked us if he could provide water or anything else until Matt was done with another customer.
Now, he knew that I wanted Phantom Black and I wasn't getting it. So few days later a Havana Black came to the dealership for service and he clicked pictures and sent it to me asking if I liked the color or not. Frankly, I love this color better than Phantom Black. Good choice Matt!
Usually all car salesman do the hard work before you buy the car and once you sign the papers and stuff, they become very ignorant and it wasn't the case here.
Petar, who is the Used Car Sales Manager, was very helpful and respectful during the whole car buying process. Lora, who's the Finance Manager, is a wonderful, smart and talented woman.
I got an email back from Lora and Matt giving me the exact APR and minimum amounts. I thought this was amazing because in my mind, I was still thinking they just wanted to sell me a car. What I didn't realize was, the car was already mine but they were still helpful.
The only negative thing I have to say is, they got my window tinted at a body shop that caters to Audi Henderson and frankly, I wasn't impressed with their work. I have bubbles in the tint and the way the film was cut, looks like a job done by an amateur. Except this, I have no regrets what-so-ever buying the car from Matthew and Audi Henderson.
UPDATE !!
So here's an update. I have had my car for a Year now and I have had a wonderful experience every time I have been there. The service advisor, Brett Geisen is an amazing gentlemen and a very knowledgeable service advisor. He always knows what could be wrong and always has a solution. Always courteous and helpful. Like i always say, if Brett moves and goes to another dealership, I will take my car there for service no matter what.
The other service advisors at the dealership are wonderful too. I am always greeted nicely.
The shop foreman, Aaron is the only person I would ever get my worked on or someone in the dealership he trusts.
I only have good things to say about the Audi Henderson dealership. I thank god that I didnt get my car from the Desert Audi dealership. The first time I went there (Desert), I got a bad vibe and totally opposite when I went to Audi Henderson. Check it out and you will definitely love the experience at Audi Henderson
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