I was a patient of Dr. Pingol's for a few years before I lost my insurance. I loved her and she was always wonderful! I do agree with the other reviews though, that while everyone is nice, the waits were always long and frustrating. However, I dealt with it because she was so great.
Now I have insurance again and I just called to schedule my appointment and was told to call back after 1pm. I'm assuming he was about to go on a lunch break, but why'd you answer the phone if you weren't going to help me? At the very least, why not get my contact information and ask me if he could call me back? Missed opportunity!
Needless to say I won't be calling back after 1 to schedule my appointment. I'll find an office who values my business and respects my time because the office staff here obviously doesn't.