Hands down, best laser experience I have ever had, and I've had a lot. The girls that work there are super friendly and knowledgeable. The lasers they used were literally painless. I used to pay around $75 for specialized numbing cream, and even then it still hurt. But here I was fine with nothing, no Advil or anything taken before hand. And it is so quick! Instead of blocking out two hours of my day, I was in and out in 20 minutes!