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  • A few weeks ago, I was receiving quotes to have my AC unit replaced due to the hail storm we had back in October. I had few companies come out but no one and I mean no one was as thorough as Dale with Mason Mechanical was. He spent 90 mins going over everything including climbing in the attic to check things out. He explained the differences between different units as well as what he and his team could do, which included taking out my furnace and installing a new ac/heat unit, pricing. etc. Fast forward 3 weeks later and I was able to get the appt set up to have my unit installed. Crystal set up everything for me and she was fabulous, especially since I had to cancel the first time around due to my work schedule. (Thank you for your patience Crystal!!) Mike, the tech who was in charge of installing the new system called me promptly at 7am to let me know he was on his way and would be at my house within 30 mins. Fast forward 10 hours later and my new unit is installed. He explained everything to me including how to work my new programmable thermostat, made sure everything was in working order, sealed off the area in my now new closet (where the furnace was), made sure everything was cleaned up, and was just all around great. I am very happy that it was nice mild day here today because I don't know how they can do this in the summer. Thank you to the entire team at Mason Mechanical!
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