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  • I cannot say enough great things about coming to this parts center! I usually get appliance parts online, and have to pay shipping and get the wrong parts and wait for them to show up. The last part I bought from Sears parts direct stopped working within like 40 days. The defrost in the freezer needs to work or the fridge side gets warm because cold air cannot get past the build up of ice. Out of frustration my husband looked online found the parts for 37.10, i went to order online and hubby said, please get it somewhere where i can get it today so our fridge works. Hubby found a couple places, this was one of them. THANK GOODNESS!! The part number i had for my fridgeidare (sp?) they did not have however they had a universal one which was 15.00 cheaper then online and I could walk out of the store with the part in hand and put it in same day! I was so impressed with the level of customer service! Being female, a lot of companies take advantage of that! NOT THESE GUYS!!!!! They not only helped me on the phone, they also discuss part with me in person!!! They were VERY knowledgeable and I am pretty sure they could have sold me a more expensive part along with extra parts easily.....but they didn't! I will NEVER order another part online!! NEVER!! I am so impressed I am really in shock! The last time I ordered this part from sears it was like 52.00 plus tax and shipping. I paid 24.01 plus tax here! I got more advice then a few hundred dollars could have gotten me!!! Totally stoked!! The person that answered the phone on my initial call was a gentleman names "Ramone" super nice guy! Very helpful (AND PATIENT!) When I got there the gentleman who got the part for me was named "Don". I simply cant believe there is a business in Las Vegas this NICE! And i did not get ripped off! I was an easy target! As a female who tries to fix her own stuff on occasion (kind of scary) I felt totally comfortable with the advice I received As a female I felt safe and HAPPY!!! And saved some money! FOR REAL!
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