"Who will tell them? You need me to tell them how you helped at the hotel. They blame you for all their misfortunes. " -- Hotel Rwanda (2004)
I am a Marriott snob - I prefer to stay in Marriotts wherever I go. I love the points, I love the service, I love the status. This time, we stayed here because of the ease and convenience to where our meetings would be and unfortunately that was a mistake.
The front desk staff was the nicest thing about this location. Don't get me wrong, the room was clean and well made, but lots of little things add up very quickly. First, I was right by the lobby - so sound was a MAJOR issue. Any conversations had in the lobby - I could hear (and quite well). The walls were thin as I could hear conversations in the next room as well (not just their TV).
The breakfast was fine - included in the cost of the room - but the toaster did not work very well at all (so you ended up with hot bread instead of toasted) and the juices were like water with flavoring. Also the scrambled eggs were like rubber and from powder or egg beaters or something - very watery. The coffee - also not very good. Thank goodness there was a Starbucks across the street.
The A/C units were the old-style and made insane noises when cutting on and off all night - not very helpful when trying to sleep. Time to upgrade, Marriott. My co-worker and I agree that we won't be staying here again. Probably the Courtyard across the street or something nicer a little further from the customer next time around.