We ended up taking my son here because the doctor that saw him when he was born practiced at this office. Our first appointment was with Dr. Hartsook, we liked him so much that all my sons appointment are scheduled with him. He has been patient and understanding and answered all the questions I've had as a new and paranoid mommy. Thank you. Reception is always friendly and prompt when calling or scheduling. Plus, pretty much every nurse who's given my son shots went above and beyond to make us comfortable. :)