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  • My first time at this location, and honestly I'm completely impressed with this location. On a Saturday afternoon (1:30PM) it seems a little empty, but I can see that the place is really clean, there's an abundance of seating for 30 people. Compared to the other two Green Grotto locations, I see this as a plus point already. Decorations are a little more simple, but this means more seating room, which is fine by me. I'm here for a take out drink, and I was able to order promptly. As my drink was being made I saw that they worked quickly. My drink has a cream topping, and I saw that they put the cream on my drink, lifted the cup up and I saw the topping then proceed to start sinking into my drink. My initial thought was "are they really going to give that to me?" The female server then comes to tell me that the topping was having problems, and they were going to make a new batch. She asked whether I was going to a) want another drink? b) if not, then mind waiting and whether I wanted some popcorn. This kind of customer service definitely had me impressed. And honestly the wait for probably about 5 minutes. They cared about the quality of food they were going to put out, and also considerate of customers. Thumbs up and please don't change.
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