Usually I can walk right in get my pizza and go. Tonight I went in expecting to wait (Thursday dinner holidays) what I wasn't expecting was an incompetent cashier who literally left the register to go home leaving the cook to take care of pizzas and ring up customers. I also didn't expect numerous people that came in behind me to get their pizzas before I did. I expect fair, reasonable, competent service and did not get that, nor did most of the customers in the store. Perhaps i came at the worst possible time, but there's really no excuse for what happened. I usually grit my teeth if service is bad, but tonight I left with a refund, and still hungry.
Hopefully the manager fires this employee.