Went here for the first time today and couldn't be more pleased. The facility is very clean and the front desk staff was very welcoming and friendly. I HIGHLY recommend Damia, who is the wax technician that serviced me. With this only being the second time I've ever gotten a wax of course it was a bit painful, but I can honestly say Damia made the process as quick and painless as she could. We also engaged in great conversation which helped pass the time and helped me to feel more comfortable.