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| - Located off the corner of Belair and Yorkville, this place serves decent food and has a cute patio up top, but the poor service will leave the worst taste in your mouth. We all know that you can have a good meal and enjoy it, but once you deal with staff that rubs you the wrong way, it makes the entire experience a bad one and no amount of delicious food (unless INCREDIBLY amazing) is worth it, and my friend, the food isn't good enough to make up for that.
I've been here a few times and the first couple of times we came for dinner on the patio. But man, this was our last time... It was such a bad experience. Probably the worse customer service we've received in a long time.
First off, the staff is unattentive and if you try to make a reservation, you're wasting your time. We had to call 4x. The first time we called a month in advanced for seating for 2 and they said we should call 2 weeks before the date. So, we call 2 weeks before that and they said they couldn't make a reservation for 2, so we'd have to speak to the reservations group/person. We finally get ahold of the reservations person and when we gave them a date, they asked what day (In reservations, don't u have a calendar? I just gave a specific date). Then they said they don't take reservations after 6pm on weeknights. They said there wouldn't be a problem walking in late in the evening for 9pm.
So we finally walk in to eat and the service is horrible. We order a chicken salad, a pizza and a few drinks to start. The food was not bad, but the staff is unattentive and pushy. They didn't fill up my water or ask if we wanted more drinks. I asked for water, the waiter forgot to bring it to me, so I had to ask again. They never checked to on us during dinner, which is a pain when you really need something like cutlery and you don't have it and your hungry with food is sitting in front of you, but wait 40 minutes to arrive. So disappointing.
If you want to go, don't bother:
1) Booking any reservation or event
2) Bringing a date
3) Celebrating an occasion
4) Or expect good service
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