My massage and facial was nice. I've defiantly had better though. The reason i am giving 3 stars is because of the front desk lady. when i arrived she gave me the paperwork to fill out because it was my first time and kinda just left me sitting there. my massage and facial were good & relaxing. i have a sensitive back so they customized the massage to my needs. but when i was done and went to check out, she kept pressuring me to sign up for the membership when i told her 100 times i didn't want to. she said i would save money and all, i don't get massages regularly because it's a treat to me. she was very rude when i said i didn't want to join. the front desk staff is the reason i won't be going back.