This place has been here since the opening of the shopping center and it provides enough "keep me busy" value whenever I want to loaf around...or the wife is at Marshall's a few doors down and I cannot handle it anymore!
Nice, quiet atmosphere like a library (of course). I never have any issues finding anything I'm looking for. I don't even have to look it up. Their sections are clearly marked and some intuitive thinking will bring you right to what you're looking for.
The cafe they have is a nice area. I actually had my job interview with a start up internet company here back in 2003!
The store is clean, the employees are friendly. Other than books, there is also a magazine section, music section and areas scattered throughout the store where you can sit down and read. :)