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  • YOU SUCK OTIS ELEVATORS!!! People with disabilities, the elderly, and pregnant ladies need the use of elevators and escalators to get around safely in Ottawa. For almost a year now Otis has not repaired the elevators and escalators in the St. Laurent Shopping Centre. Excuses! I hear from the store owners (think sporting goods) and other stores located around the escalators that people are complaining to them, and when they pass on the complaints to Otis their personnel are only good for excuses. Excuses, excuses, excuses. Really, a major company like Otis doesn't have the parts, or is short of staff. How about foresight in parts ordering? How about creating a training program in association with a college in Toronto to train new elevator/escalator repair personnel? We will never stop needing elevators and escalators. Indeed, as people are living longer we will need more of them, in more places. Plan for the future Otis and stop making asshole excuses!!!
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