| rev:text
| - Holy cow what a horrible place and what a rip off too.
First off, they have a sticker on the outside of the building that states they are an official Verizon dealer. I asked the sales manager and the sales rep if they were an official Verizon dealer. The response, "yes". According to Verizon itself "THEY ARE NOT". According to Diamond Wireless' own contract "THEY ARE NOT" they are "A third party service provider".
Secondly, holy D-bag staff adding to the stereotype that Las Vegas locals rip off everyone they meet. Not only the misleading of the Verizon affiliation, but just overall D-bag arrogance and that Las Vegas club industry creepy vibe feel. Especially the sales rep by the name of Nick (you're lucky I lost your card because you're so unmemorable or I would use your full name for this review). This punk is about 23-24 years old and thinks he's king of the world. In reality, it's kind of Jersey Shores meets Donald Trump without any of the money accept for what mommy and daddy (who happen to live a few blocks away in Red Rock) gave him to dress way nicer than the job pays. Anyways, don't bother to ask any questions of any of the staff, you are actually treated as a second class citizen the whole time. If your questions are answered, it's with a disdain of arrogance, misdirection, or a flat out lie. For example; Question: "Do you match prices" from Amazon.com? Answer given by sales manager: "Yes". Question: "Do your contracts have any kind of fees, i.e. service fee, connection fee, retailer fee etc...". Answer given by both Nick and his sales manager: "No". Then, moving forward, the first contract they try to get you to sign is not a price match at all to Amazon.com, in fact, it was $50.00 more plus tax. When I pushed the phone back and said I was no longer interested, they changed the contract. Second, they not so slyly give a small digital pad to you to sign. In extremely small print it states that there is a $40.00 "connection fee" for Diamond Wireless. Question: "This fee is waived, correct?" "There are absolutely no fees for the upgrade." Answer given by Nick and his sales manager: "Yes".
Moral of the story, if you got screwed by Jersey Trump and his accomplice(s), call Verizon and complain. I did not receive my $40.00 back, but I did receive $20.00 off my bill for the next 12 months. If enough bites are taken out of Verizon's bottom line, they will have the juice and desire to make this shady company squirm and send Jersey Trump packing to become another flash in pan nightclub promoter where he belongs (Watch out ladies, the roofies will be flowing in full force soon). .
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