I have conclusion of absolutely terrible customer service, they had some good technicians in past like Richard but now they only concerned with getting paid by there customer after showing up on customer's location without providing the services. Complained about bugs after Richard left them in June 2015, they send one new technician at our business who informed that he is here to look at the problem and cannot treat roaches because he only treat residential places and promised to send someone concerned. After a week long wait I contacted the supervisor Marty Jones and explained the situation, he informed that he is on vacation and will send good technician in few days but it never happened.